Terms and Conditions - Garden Maintenance Bounds Green
Welcome to Bound Green Garden Maintenance services. These Terms and Conditions govern your use of our services and outline the obligations and responsibilities of both Bound Green and our valued customers. By engaging our services, you agree to comply with and be bound by the following terms.
1. Services Provided
Bound Green offers a comprehensive range of garden maintenance services, including but not limited to:
- Lawn mowing and care
- Pruning and trimming of shrubs and trees
- Weeding and bed maintenance
- Planting and fertilization
- Seasonal clean-ups
- Garden design and renovation
All services are performed by our team of experienced and qualified professionals, ensuring high standards of quality and customer satisfaction.
2. Service Agreement
Upon agreement to our services, a formal service contract will be established outlining the scope, frequency, and duration of the maintenance services to be provided. This agreement is legally binding and specifies the roles and responsibilities of both parties.
2.1 Scheduling and Availability
Service schedules are set based on mutual agreement between the customer and Bound Green. We strive to accommodate preferred timings; however, schedules may be subject to change due to unforeseen circumstances such as extreme weather conditions.
2.2 Changes to Services
Any modifications to the agreed services must be communicated in writing and agreed upon by both parties. Additional services may incur extra charges as per our pricing structure.
3. Payment Terms
Payments for services rendered are due as per the terms outlined in the service contract. Our standard payment terms include:
- Invoices are issued bi-weekly/monthly (choose applicable).
- Payment is due within 14 days of invoice receipt.
- Accepted payment methods include bank transfer, credit/debit cards, and other specified methods.
Late payments may incur interest charges as stipulated in the service agreement.
4. Cancellation and Termination
Customers may cancel services by providing a written notice at least 14 days in advance. Bound Green reserves the right to terminate services with immediate effect in cases of non-payment, breach of terms, or conduct that compromises the safety and integrity of our team or property.
5. Liability and Insurance
Bound Green is insured for public liability to cover any accidental damage caused during the execution of our services. However, we are not liable for pre-existing damages or issues outside the scope of our maintenance services.
5.1 Customer Responsibilities
Customers must ensure that the garden area is accessible and free from hazards that could impede our work or pose safety risks. Bound Green is not responsible for damages resulting from obstructed access or hazardous conditions not reported beforehand.
6. Health and Safety
We adhere to strict health and safety guidelines to protect our employees and customers. All team members are trained in best practices to maintain a safe working environment. Customers are expected to comply with any safety instructions provided during service delivery.
7. Privacy Policy
Bound Green respects the privacy of our customers. Any personal information collected is used solely for the purpose of delivering services and will not be shared with third parties without explicit consent, except where required by law.
8. Dispute Resolution
In the event of any disputes or disagreements, both parties agree to engage in good faith negotiations to resolve the issue amicably. If a resolution cannot be reached, the matter may be referred to mediation or arbitration as per the service contract.
9. Amendments to Terms and Conditions
Bound Green reserves the right to modify these Terms and Conditions at any time. Customers will be notified of significant changes, and continued use of our services constitutes acceptance of the updated terms.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Bound Green operates. Any legal actions arising from these terms shall be subject to the exclusive jurisdiction of the local courts.
11. Acceptance of Terms
By engaging Bound Green Garden Maintenance services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.